Privacy Policy

Information We Collect

We may collect the following information from clients:

• Name and contact details (email, phone number)
• Project requirements and business information
• Website access details (domain, hosting credentials) provided by client
• Communication records from official channels (WhatsApp, email)
• We only collect information necessary to complete the project.

How We Use Information

The collected information is used for:

• Understanding project requirements
• Developing and delivering website services
• Communicating project updates
• Providing technical support and revisions
• Improving service quality and client experience
• We do not use client data for any unauthorized or unrelated purpose.

Data Protection & Security

We take strong measures to protect client data:

• All client information is handled securely
• Access is limited to authorized team members only
• Data is never shared with third parties without permission
• Strict internal monitoring ensures confidentiality

Client Access Responsibility

• Clients are responsible for providing secure access to domain and hosting
• Access should only be shared through official communication channels
• Clients should remove access after project completion
• We are not responsible for losses due to unauthorized sharing of credentials

Confidentiality

• All project details remain strictly confidential
• We do not share client projects, data, or information publicly
• Developer and team members are bound by internal confidentiality rules

Third-Party Services

• We may work with third-party platforms (hosting, domain providers, plugins, etc.)
• We are not responsible for the privacy policies of third-party services
• Clients are advised to review third-party policies separately

Communication Policy

• All communication must be done through official channels only
• We use WhatsApp groups and email for project coordination
• Any unofficial communication is not considered valid

Email: team@proxdigi.com
WhatsApp: +92 317 3944452

Payment Security Notice

• We do not request payments through personal accounts (except official CEO account)
• Payments must only be made to the official account of:
  Fahad Ali Gohar
• We are not responsible for payments made outside official channels

Data Retention

• We retain project-related data only as long as required for service delivery
• After project completion, unnecessary data may be deleted for security reasons
• Clients may request data removal if needed

Client Rights

Clients have the right to:

• Request access to their project information
• Request updates or corrections during development
• Ask for deletion of non-essential data after completion